Tuesday, June 10, 2008

Tips for fellow bitchers & moaners

I recently discovered two very useful outlets for my Rome/Italy issues:

One is the Consumer Protection office. Not only do they have a phone number (and they actually answer the phone!) but they also have an office you can visit to file complaints about consumer-related issues!!! They managed to resolve a year long battle with Fastweb for me, and they did it in 2 days. LOVE them.

The second is a hotline you can call to file complaints about all city-related issues. It's the equivalent of 311 in NYC. I've had limited experience with it, but so far so good.

Slowly but surely, Rome is making "progress".


Emmina said...

Very very useful, thanks!! I already have a claim running against Banca Intesa... will definitely look these guys up!

Romerican said...

Sorry to disappoint you, but it's only for the comune di Roma. =(

Delina said...

I got all excited then too until I realised it was only for Rome. You lucky Romans. Just can't believe an organisation like that would work in Naples anyway :)